These Terms and Conditions of the company ERVO INDUSTRY TECHNOLOGY s.r.o., with its registered office at Bezručova 605, Mělník 276 01, Czech Republic, Company ID: 19777728, registered in the Commercial Register maintained by the Municipal Court in Prague, Section C, File No. 391387 (hereinafter the “Seller”), govern the mutual rights and obligations of the parties arising from or in connection with a purchase agreement concluded between the Seller and another individual or legal entity (hereinafter the “Buyer”) through the Seller’s online store, operated at ervo.eu (hereinafter the “Website”).
These Terms and Conditions do not apply to cases where the person intending to purchase goods from the Seller is a legal entity or a person acting within the scope of their business or professional activity when placing the order, unless expressly agreed otherwise.
Based on registration on the Website, the Buyer may access their user interface. Orders can be placed both from a registered user account and without registration directly through the Website.
All presentation of goods on the Website is informative in nature, and the Seller is not obliged to conclude a purchase agreement regarding such goods.
To order goods, the Buyer fills in the order form on the Website, including information on the ordered goods, the method of payment, the required delivery method, and information on the costs associated with delivery (the “Order”). The purchase agreement is concluded upon delivery of the Seller’s confirmation (acceptance) of the Order to the Buyer’s e-mail address stated in the Order.
The Buyer may pay the price of the goods and any costs associated with delivery in the following ways:
Together with the purchase price, the Buyer is also obliged to pay the Seller the costs associated with packaging and delivery of the goods at the agreed amount.
A Buyer who is a consumer has the right to withdraw from the purchase agreement within fourteen (14) days of receiving the goods, without giving any reason, in accordance with applicable Czech consumer protection law.
To withdraw from the purchase agreement, the Buyer may use the sample withdrawal form provided by the Seller or send the withdrawal notice by any other unambiguous means to info@ervotechnology.eu or by post to the Seller’s registered address.
In the event of withdrawal, the Seller shall return the funds received from the Buyer within fourteen (14) days of the withdrawal, using the same method by which they were received, unless otherwise agreed. The Seller is not obliged to return the funds before the Buyer has returned the goods.
The right of withdrawal does not apply, among other things, to goods customized according to the Buyer’s wishes or for their person, or to perishable or single-use goods.
The method of delivery is determined by the Seller, unless otherwise stated in the agreement. If the method of transport is agreed upon at the Buyer’s request, the Buyer bears the risk and any additional costs associated with that method.
The rights and obligations of the parties regarding rights from defective performance are governed by applicable Czech law. Details on how to file a claim are set out in the Seller’s Complaints Procedure.
The processing of the Buyer’s personal data is governed by the Privacy Policy available on the Seller’s website.
If the relationship established by the purchase agreement contains an international element, the parties agree that the relationship shall be governed by Czech law.
If any provision of these Terms and Conditions is or becomes invalid or ineffective, it shall be replaced by a provision whose meaning comes as close as possible to the invalid provision. The invalidity or ineffectiveness of one provision does not affect the validity of the other provisions.
Seller’s contact details: Bezručova 605, Mělník 276 01, Czech Republic, e-mail info@ervotechnology.eu, phone +420 607 060 054.
These Terms and Conditions take effect on the date of their publication on the Website.